LEGAL

Privacy Policy

Last updated: April 5, 2025

Introduction

OPSAAS OÜ (registry code: 16899735), a private limited company registered in Estonia with its registered address at Ahtri tn 12, Kesklinna linnaosa, Tallinn 10151, Harju maakond, Estonia ("we," "our," or "us"), operating under the brand name Opsaas Games, is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and visit our website at opsaas.games (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

Data Controller

The data controller responsible for your personal data is:

  • Company: OPSAAS OÜ
  • Registry Code: 16899735
  • Address: Ahtri tn 12, Kesklinna linnaosa, Tallinn 10151, Estonia
  • Email: privacy@opsaas.games

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Contact information (email address) when you reach out for support
  • Feedback and correspondence you send to us

Automatically Collected Information

When you use our applications, we may automatically collect:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (game progress, session duration, features used)
  • Performance data (crash logs, diagnostics)

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds under the EU General Data Protection Regulation (GDPR):

  • Consent: When you voluntarily provide your information or opt in to communications
  • Legitimate Interest: To improve our games, ensure security, and analyze usage patterns
  • Contract: To provide the services you have requested
  • Legal Obligation: When required to comply with applicable laws

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our games and services
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Send you updates and notifications related to our games (with your consent)

Data Sharing

We do not sell your personal information. We may share your information only in the following situations:

  • Service Providers: With third-party vendors who assist us in operating our services (e.g., analytics providers, crash reporting tools). These providers are contractually bound to protect your data.
  • Legal Requirements: When required by law, regulation, or legal process
  • Safety: To protect the rights, property, or safety of OPSAAS OÜ, our users, or the public

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Third-Party Services

Our applications may use third-party services that collect information. These services have their own privacy policies. Third-party services we may use include:

  • Apple App Store (for app distribution and analytics)
  • Google Firebase (for analytics and crash reporting)

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it will be securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information in accordance with GDPR requirements. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 in certain EU member states). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Request restriction of processing of your data
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interest
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@opsaas.games. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or another competent supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: